Server Configuration
How do I host ServiceDesk Plus MSP on the internet?
In order to make ServiceDeskPlus – MSP available for users in Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus – MSP is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus – MSP is installed ...
Failover configuration
High Availability for ServiceDesk Plus – MSP This document explains the procedure to setup ‘High Availability’ for ServiceDesk Plus – MSP. And how to switch to a standby server when the production server fails. I. Setting up High Availability ...
HTTP to HTTPS Redirection
Kindly follow the steps given below to set up the redirection from HTTP to HTTPS. Applicable for versions 9.4 & 10.5: Restart of the MSP service is required after making changes, so please plan accordingly. 1. Navigate to the ...