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Script to automatically close change that have passed their scheduled time.
Please follow the below steps. 1. Go to Reports tab --> New query report --> copy the query to the query editor and run the report. Save the report in the folder. The query is available in the attachment (query.txt). Modify the status in the query. ...Deluge Script to show request attributes in Task Subject / Description from builds: 10600 and 14306
Requirement: To show the request field values such as Request Type, Status etc., or the additional field values in the Task subject/description. Use case: When a task is triggered from a request, it should contain the request details (configured) in ...Deluge script to send Approvals based on the department of the requester raising the ticket.
The following script can be used to send approvals based on the department of the requester raising the ticket. The following script will work from builds 10605 in Service requests, due to a known issue which was fixed in 10605 SDPMSP-18560 1: ...Hide Rocket Notification Icon
Please follow the below mentioned from build 10600 and above: 1. Go to Admin > Page Scripts > click 'New Rule'. Give the rule a suitable name. 2. Define the conditions as per your requirement. 3. Under Actions click 'Write Custom Script' and paste ...
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