Problems
Query to show Problem details, timespent and its associated request IDs
MSSQL: SELECT "prob"."PROBLEMID" AS "Problem ID", "prob"."TITLE" AS "Title", "statdef"."STATUSNAME" AS "Status", "orgaaa"."FIRST_NAME" AS "Reported by", Cast((((sum(ct.timespent))/1000)/3600) as varchar(20)) +'Hrs ...Query to show problem time spent along with last activity on a problem
MSSQL: SELECT "prob"."PROBLEMID" AS "Problem ID", "prob"."TITLE" AS "Title", "statdef"."STATUSNAME" AS "Status", "orgaaa"."FIRST_NAME" AS "Reported by", Cast((((sum(ct.timespent))/1000)/3600) as varchar(20)) +'Hrs ...Query report to show Problem fields along with last added notes
PGSQL & MSSQL: SELECT prob.PROBLEMID AS "Problem ID", LONGTODATE(prob.REPORTEDTIME) AS "Reported Date", orgaaa.FIRST_NAME AS "Reported by", LONGTODATE(prob.DUEBYTIME) AS "DueBy Date", LONGTODATE(prob.CLOSEDTIME) AS "Closed Date", ad.ORG_NAME AS ...Query to show problem fields along with Root cause, Symptoms, workaround, known error and associated Requests
PGSQL & MSSQL: SELECT prob.PROBLEMID AS "Problem ID", prob.TITLE AS "Title", LONGTODATE(prob.REPORTEDTIME) AS "Reported Date", priodef.PRIORITYNAME AS "Priority", LONGTODATE(prob.DUEBYTIME) AS "DueBy Date", statdef.STATUSNAME AS "Status", ...
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