ZIA Notification
Steps to Hide the ZIA notification (Counter).
Given query will hide the unverified notification thereby removing the count as show below: 1) Stop the application. 2) Please take a backup of the application <OR> take a Snapshot of both the Servers (Application & Database). 3) Connect to your ...
Hiding an element(button) for a specific account in Self-Service Portal
The below scripts meets the requirement of hiding an element in the requesters' Self-Service Portal, account-specifically. Script: function hideEle() { var accountid= document.getElementById("requesterAccountId").value; if(accountid=='3'){ //Use ...
How to change the color of the Login button ?
Navigate to Admin->Self-Service Portal Settings->Login page customization and Add the below class under style as shown below, .btn-primary { background-color: #6600CC; } Above color code is for Purple, please use the appropriate color codes. After ...
How to remove version number, rename application name and update Hyperlink in the login page ?
Remove the content related to copy rights and add the content as shown below to achieve your requirement. <div class="copyright"> <a href="https://servicedesk.geforce.com.au/" target="_blank" rel="noopener noreferrer">Help Desk Software</a> by <a ...
Rename MSP shown in browser tab
To rename the default name ServiceDeskPlus-MSP shown in the browser tab, edit the file named Rebrandinfo.xml present in the path, ServiceDeskPlus-MSP\Conf In the file rename ServiceDeskPlus-MSP to the desired text you want to display in the browser ...
How to customize the self service portal fonts
Under Admin>Self Service Portal>> Click on Customize Self-Service Portal Click on Edit You can edit the below marked tag and customize it to your desired font and size. <h1 style="font-family:Comic Sans MS; color:powderblue;">{{i18n ...
How to change image in Self Service Portal (Requester Login)
1. Under ManageEngine\ServiceDeskPlus-MSP\custom\widgets\SSP\search_widget paste the image you want to replace. 2. In the application, Under Admin>Self Service Portal>>Self Service Portal Customization>> Click on Edit You can view the script on the ...
How to change FAVICON in the application ?
In order to change the FAVICON (displayed below) please follow the instructions given below. For the builds above 9400 Place your icon under the location [Product_Home] \ServiceDeskPlus-Msp\webapps\ROOT\images, and replace the favicon image. 2) Once ...
How to customize icons in ServiceDeskPlus-MSP
How to customize icons in ServiceDeskPlus-MSP To change the icons the root directory of the image need to be found. It can be either found by Right Click on the Image>Insect Element. Most of the images are available at ...