Allowance, used and remaining Hours
Go to Reports Tab >> New Query Reports >> Run the below query Databases : PGSQL & MSSQL: select ad.org_name "Account",sp.serviceplanname "Service Plan",longtodate(ac.startdate) "Contract Start Date", longtodate(ac.expirydate) "Contract Expiry Date", ...
Mark Request as Non-Billable
You can make use of Business Rules to set the Criteria as "Request Type is" (or any Criteria as per yours) and under Actions set Mark Request as "Non-Billable". So once the Request is marked as Non-Billable, the worklogs added under that request will ...
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