notify support group technician
Assign requests only to support groups with the technician field greyed out.
Make use of Field and Form rules to allow a technician to only assign a ticket to a support group and grey out the technician field while assigning requests A third-party technician should not be enabled to assign requests to certain technicians only ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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