2fa
Two factor Authentication is not working
This is applicable only for SDPMSP 10527, 10528, 10529 This is already fixed in 10530 build. To Confirm the issue. Goto ./webapps/ROOT/WEB-INF/web.xml Search for the url-pattern /RestAPI/WC/TwoFactorAction If that is present, goto -> ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
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