The server should have sufficient resources to run them all together. ManageEngine products make use of different ports for each application so they can be installed on the same server. However you will have to overcome following issues while using ...
Yes, you can very well set the My Passwords tab as the default tab. Please navigate to Admin tab -> General Settings ->User Management ->Default tab display in Home tab -> Select My Passwords->Click Save. Now when the users click Home tab, My ...
To delete the recorded sessions, please navigate to Audit --> Resource Audit and in the right hand side corner select "Audit Actions" -->Configure Audit and scroll to the bottom end and specify the number of days you wish to retain the Audit records. ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...