FAQ
Configure SAML authentication settings in OpManager for Microsoft AD FS?
Listed below are the steps to configure SAML authentication in OpManager (SP) for Microsoft AD FS (IdP) with Single Sign-On. Open AD FS management and click on Add Relying Party Trust. Now, go to OpManager and navigate to Settings -> General Settings ...
Configuring SAML authentication settings for Okta
To configure Okta IdP, Go to www.okta.com. Login to Okta. Click on the Admin tab and navigate to Applications. Click on Create a new app integration and select SAML 2.0. Click Next. Enter the Service Provider's name, in App name, that is, OpManager ...
Configuring SAML in OpManager
There are two ways to configure SAML in OpManager. You can either do it manually by providing the necessary credentials or you can upload the metadata file directly, if available. Service provider details If you opt to configure SAML manually, you ...
Two Factor Authentication in OpManager
Two Factor Authentication (TFA) provides an additional level of authentication and improves security by requiring the user to provide a unique time-based one time password (TOTP) generated through Authenticator Apps, or as a one time password (OTP) ...
How to configure AD Authentication in OpManager
Add an AD Domain You can create Domains in OpManager and users manually in OpManager with the AD Authentication and User Management features. To add a domain: Go to Settings → General Settings → Authentication → AD Authentication → Add Domain. Enter ...
How to Configure Radius Server Settings?
To configure radius server settings, go to Settings -> General Settings -> Authentication -> Radius Server Settings and enter the required details: Server IP: Enter the IP of the server where the radius server is running. Authentication Port: Port in ...
How to delete OpManager Users?
In OpManager, it is possible to add and remove users using an admin account or with an account having permission to do so. Follow the steps given below to remove users from OpManager. Click here to know more about user management in OpManager. NOTE: ...
Changing OpManager User Password
OpManager's user management feature helps network admins create specific user roles and associate them with the respective user profiles. You can also change their passwords. Kindly note that only an admin user or a user with full control privilege ...
Password Policy for users in OpManager
A password policy is a set of rules designed to enhance security by encouraging users to employ strong passwords. Another possible defense against password-guessing attacks is enabling an account-lockout, which means the account will be locked after ...
How do I use interface scope while creating a user?
To create a new user, Go to Settings - > General Settings -> User Management. Click on the Add User option. You will be navigated to the User Details section. Enter the required details and click on Next. (Note: Administrator or Operator users are ...
Custom User Roles in OpManager
The level of access for users across different modules and add-ons in OpManager can be customized individually through Custom User Roles. The different levels of access that can be provided in OpManager for users through custom roles include: ...
Create New Users in OpManager
You can create users in OpManager and provide required privileges to them. The option to create users is available only for the admin login account or those accounts which have 'Full Control' privilege. (The account with 'Full Control' privilege here ...
Establishing secure connection between OpManager and MSSQL database
The following steps are to establish a secure connection between MSSQL database and OpManager versions 127131 and above. Prerequisites: A valid SSL certificate in PFX format that won't be expiring soon is required. If the certificate in another ...
Configuring Proxy Server Settings
To enter the details, follow the steps given below: Go to Settings → General Settings, and click Proxy Server Settings. Select the Enable Proxy check-box. Enter the Proxy server name, port number in which the Web service is running on the proxy ...
Changing Web Server port in OpManager
You will be prompted to change Web Server port during installation. You can also change it after installation. Note: It is mandatory to change the OpManager port only from the UI, if any agent-monitored devices are present. Steps to change the port ...
Registering OpManager
You can register OpManager by applying the license file that you receive from ManageEngine. To apply the license, follow the steps given below: Click on the profile icon (Next to the Settings icon on the top bar). Click on the Register tab. Click ...
How to upgrade OpManager using the upgrade manager option?
Upgrade manager simplifies the upgrade process into three stages: Uploading the service packs Health check Upgrade process 1. Upload service packs Go to Settings > General Settings > Upgrade Manager. The upgrade manager page provides comprehensive ...
Installing OpManager in Microsoft Azure
OpManager installation in Microsoft Azure: 1. Creating a VM in Azure: Log in/ Sign up to the Microsoft Azure portal link. Create a new Virtual machine. For a detailed guide on VM creation, click here. Resources group: Under this option, enter a value ...
Installing OpManager with Amazon RDS MSSQL instance
Installing MSSQL instance in Amazon RDS Step 1: While installing MSSQL instance in Amazon RDS, please make sure that the edition and version we support are selected. Step 2: Make a note of the Master username and password provided (these credentials ...
How to access OpManager on AWS using EC2 instance?
Running OpManager on AWS helps in ensuring world class network management for your device while eliminating the need for a physical server for monitoring. You can use OpManager in AWS using one of the 2 methods: By purchasing and running OpManager ...
MSSQL Server Credential Configuration for OpManager
If you choose to use MSSQL as the backend database for OpManager, we recommend that you create a seperate account for OpManager in your MSSQL database server. This ensures proper functionality. However, if you wish to proceed with your existing ...
Installing OpManager on Linux with MSSQL database
From version 12.8.330, MSSQL database is supported for Linux setups. As of now MSSQL database cannot be configured directly from the installation wizard for OpManager's Linux installation. Instead, perform a default installation with PgSQL database ...
Installing OpManager on Linux using Console mode
This is a quick walk-through of the console mode installation of OpManager on a Linux box - an easy thing to do if you are working on a Windows box and want to install on a remote Linux system without a user interface. Prerequisites: To begin with, ...
Installing OpManager on Linux
Steps to install Download OpManager for Linux. Login as root user. Assign the executable permission to the downloaded file using the following command: chmod a+x ManageEngine_OpManager_64bit.bin Execute ./ManageEngine_OpManager_64bit.bin with ...
Installing OpManager on Windows
Steps to install Step 1: Download OpManager for Windows. Step 2: Execute the downloaded "ManageEngine_OpManager_64bit.exe" file to install and follow the instructions in the installation wizard. Step 3: Click 'Next' to start the installation process. ...
OpManager Scalability recommendations
If your organization is expanding and looking to introduce additional elements and monitors, follow this guide on scalability recommendations. We've outlined the maximum counts and limits for resources and metrics in OpManager to maintain optimal ...
How to create and configure threshold of Network Path Analysis
Steps to create a new Network Path Monitor: You can create network path from OpManager installed local server to a destination, or from an agent installed remote machine to a destination. To create a new network path in OpManager from local machine, ...
Configure Alarm correlation rule in OpManager
To configure an alarm correlation rule, Go to Settings -> Configuration -> Alarm correlation rule Now, click on the "Add correlation rule" option in the top-right corner of the table. Now follow the below four steps to proceed with the configuration. ...
Why is the discovered device categorized as unknown?
A device may be categorized as Unknown due to the following reasons. 1. Discovery credentials may be incorrect. Cause: Configuring your device with the wrong credentials will affect the discovery process. The configured credential may be incorrect or ...
Push Notifications not received in Android mobile app
We use Google Firebase to push alert notifications to the Android mobile app. Firebase has announced the deprecation of their Legacy APIs, requiring migration to the HTTP v1 APIs, which we have implemented in version 12.8.270 Recently, Firebase ...
Upgrading OpManager
Scenarios in which multiple Notification Profiles need to be created
When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device, using ...
Configuring a non-admin user for WMI monitoring (domain level)
For non-admin users to perform WMI monitoring in OpManager, the user profiles need to be configured accordingly in your network. This can be done: On a device level (configuring individual devices) - Link to KB On a domain level (configuring the ...
OpManager DB migration from PGSQL to MSSQL in Version 125230
For OpManager version 125230: PGSQL to MSSQL Migration Steps : In the PGSQL setup, go to OpManager home → bin, start Command Prompt with administrator privilege from this path and run DBConfiguration.bat. In the popup shown, please chose MSSQL, check ...
Advantages of API based Template over CLI
This article is based on the experience in regards to storage module with OpManager S.No CLI API 1 SSH is used REST (http/https) is sued 2 End devices may have maximum connections limit in a specific time. Session idle timeout will affect ...
Monitoring processes in OpManager
Layer 2 Map Troubleshooting
Make sure DB Query is enabled under Settings->System Settings->General. Once it is enabled, click on the support icon on the top right corner->DB Query, execute the below queries one by one, make sure all pages are selected at the bottom center of ...
Enable SNMP in Servers (windows 10 ,Linux and MAC)
Windows 10 Open the Settings on your Windows machine. Click Apps. Choose Manage optional features under Apps & features. Click Add a feature. Select Simple Network Management Protocol (SNMP) from the list. This will install the SNMP service in your ...
Export to PDF option not working in Linux Installation
In some specific linux installs, PDF export option does not work due to the absence of "libfontconfig" package. We can install that package manually to make it work. Please follow the below steps to fix the issue. Login into the linux install and use ...
Pre-Requisites For OpManager Implementation
Here are some of the pre-requisites for OpManager implementation : 1. Server (Physical\Virtual) to install OpManager application (One server for a standalone and multiple servers for Enterprise edition) according to the hardware requirement below, ...
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