FAQ
How to Managing and Unmanaging a Devices in OpManager
By default, OpManager manages all the discovered devices. However, there might be some known devices that are under maintenance and hence cannot respond to status polls sent by OpManager. These devices can be set to unmanaged status to avoid ...
How to configure discovery Filter in OpManager
Discovery Filters are used to include/exclude devices based on certain filter conditions. These filters come in handy when there is a wide variety of devices coming under the specific input range and you wish to add devices of a particular type (say ...
How to discover the interfaces associated with my device in OpManager?
Interfaces in OpManager can be discovered in three different ways. Discovering interfaces through Device Snapshot page Discovering interfaces in bulk Automatically discover interfaces while adding a device Discovering interfaces through Device ...
How to discover storage devices in OpManager
The topics covered under this section are: Prerequisites For Device Discovery Adding A Device Adding Device Details Prerequisites for Device discovery The list of storage devices that are monitored by OpManager and their respective supported models, ...
Discover devcies in OpManager via Trap
Discovery via Trap SNMP traps are cryptic messages or alerts sent from a SNMP device. Traps are sent by the SNMP agent when there is a change in its environment such as hardware changes, login failure, patch upgrade, new client connectivity, etc. If ...
How to enable or disable automatic VM discovery?
Auto VM discovery feature enables you to automatically discover any new VMs added to your virtual servers without having to run rediscovery or update your inventory everytime. This setting can be enabled for any virtual parent device in OpManager ...
How to automatically discover the new devices added to my network?
Discovery Schedule You can set up a discovery schedule to automatically discover the new devices added to your network. To create a discovery schedule, For OpManager versions 125174 and above Go to Settings -> Discovery. In the Network Discovery ...
Installing OpManager agent on devices using Startup script
Windows GPO can be used to install the OpManager agent in multiple devices, even when other methods of installation fail. Various reasons behind agent installation failure are as follows: Access denied Network path not found Unknown username or ...
Installing OpManager agent on devices using Windows GPO Scheduler
You can also install the OpManager agent in your devices using the Scheduler option of your Active Directory server. With the scheduler, you can deploy the agent instantly or at a specified time, unlike the Startup-based script where the installation ...
Installing OpManager agent in your devices
You can install the OpManager agent in your network devices in 3 different ways. Before you proceed with the installation, make sure that all the prerequisites for agent installation have been taken care of. 1. From OpManager's web console: To ...
Adaptive Thresholds and How are thresholds calculated in Adaptive Threshold mode?
Adaptive thresholds Adaptive thresholds enable users to optimize efficiency of alerts being received, by modifying threshold values for critical monitors dynamically using OpManager's Machine Learning-based predictive algorithms. It eliminates the ...
How to enable Adaptive Thresholds in OpManager
Enabling Adaptive Thresholds Before enabling the Adaptive Thresholds option, note that: This feature is currently available for all performance monitors in OpManager. OpManager will require a minimum of fourteen days of performance data to ...
How to a create Workflows in OpManager
Creating a workflow Users can follow the below steps to create a workflow. Selecting the actions Click on the "Workflow" tab. Users can now either import a workflow or create a new workflow. Click on the "New" option available at the top-right corner ...
How to configuring Thresholds for Hyper-V Host and VMs
To configure the threshold values and apply the template, Go to Settings → Configuration → Device templates. You can find the HyperV Server and HyperV Virtual Machine templates for the hosts and VMs respectively. Click on the required template. Click ...
How to Discover Hyper-V Servers in OpManager
To discover the Hyper-V host and VMs, you just need to provide the IP address and WMI credentials of Hyper-V host. The VMs are automatically discovered along with the host. Steps to discover the Hyper-V host and VMs: Before proceeding to discover the ...
How to configuring Thresholds for VMware ESX and VMs
To configure the threshold value and apply the template Go to Settings → Configuration → Device Templates. You can find the ESX Server and VMware Virtual Machine templates for the hosts and VMs respectively. Click on the required template. Click on ...
How to discover Nutanix cluster into OpManager
OpManager makes use of the Prism API framework to fetch performance metrics from the devices in the Nutanix environment. Go to Settings → Discovery → Add Nutanix. You can also go to Settings → Virtualization discovery and select the Nutanix tab. ...
How to discover VMware ESX / ESXi servers in OpManager
Discovering hosts and VMs in the vSphere environment requires providing the IP Address/DNS Name and vSphere credentials for the vCenter/Host. It is crucial that the vSphere user has at least Read access to all hosts and VMs for uninterrupted device ...
Discover Layer 2 Maps in OpManager.
Discovery mechanisms used in OpManager Layer 2 discovery: The following discovery mechanisms are used for discovering layer 2 devices in OpManager. ARP (Address Resolution Protocol): Maps IP addresses to physical (MAC) addresses, mainly used by Layer ...
Discovering IPMI devices in OpManager
From OpManager version 125344, users can discover and monitor their IPMI devices along with their associated interfaces in OpManager. Using IPMI, critical metrics of your servers can be monitored even if they were down, thereby helping you stay ...
Discover devices from Active Directory in OpManager.
Import devices from Active Directory Discover devices in your domain by importing them from the Active Directory. Go to Settings -> Network Discovery -> New Discovery. Select the Import from AD option. Enter domain controller name, domain name, user ...
Discover devices using a CSV or text file in OpManager
Devices can be imported from a csv file and discovered in OpManager. To perform this, For OpManager versions 125174 and above: Go to Settings -> Network Discovery -> New Discovery. Select the CSV File Import option. Browse and select the CSV file ...
Discover a complete network (CIDR/Subnet based discovery)
To discover a complete network (CIDR/Subnet based discovery): For OpManager versions 125174 and above: Go to Settings - > Network Discovery -> New Discovery. Select the Subnet tab. Network IP: Specify the Network IP to be discovered. Select the ...
Discover devices using an IP range
To discover a selected range of devices, Go to Settings -> Network Discovery -> New Discovery. Select the IP Range option. Enter the start and end IP of the required range. Start IP: Specify the IP address of the device in the range from where ...
Adding devices using SSH Key based authentication in OpManager
A SSH key is an access credential used in SSH protocol. It provides the same functionality as the user name & password except that it is much more reliable and cant be easily cracked. OpManager supports SSH key based authentication. To use a SSH key, ...
How to add a Devices in OpManager.
The term 'Discovery' in OpManager refers to the addition of devices or interfaces for monitoring its various parameters. OpManager uses ICMP (ping) to check the reachability of the device and for device addition. This document will cover the steps to ...
How to test the credentials of the devices in OpManager.
What is the purpose of Test Credentials? Credentials are authentication details used by OpManager to access the remote device for monitoring and management. If wrong credentials are provided during discovery, the authentication for access to the ...
Types of credentials supported in OpManager
OpManager accesses the remote devices using the protocols such as SNMP, CLI, or WMI. The credentials like the password/snmp community, port etc., may differ for different device types. Pre-configuring a set of credentials in OpManager helps applying ...
How to configure storage credentials in OpManager?
Here's how to discover your storage devices in OpManager: First, check what type of credentials is supported for your device. In OpManager, go to 'Settings' → 'Discovery' → 'Add Storage Device', and choose your device model. The list of supported ...
Discovery Rule Engine
Discovery Rule Engine helps you automate the activities such as adding monitors to a device or adding a device to a business view that you carryout after adding the devices to OpManager. This helps you start monitoring the devices straightaway as ...
How to add a new credential in OpManager?
OpManager accesses the remote devices using the protocols SNMP, CLI, WMI or VMWare API. Credentials such as password/snmp community, port etc., may differ for different device types. Pre-configuring a set of credentials in OpManager helps applying ...
How to configuring a non-admin user account for WMI?
Steps for Windows 2003 R2 SP2 Server & above versions You can configure a regular Windows user to access WMI information by adding the regular user account to the Distributed COM Users and the Performance Monitor Users group using lusrmgr.msc, and ...
How to change device polling from IP to DNS?
Most network monitoring solutions use IP addresses to poll the devices and fetch performance data, but some network admins might want to poll their devices using DNS names of the devices. OpManager allows you to select whether you want to poll your ...
How to change device availability monitoring from ICMP to TCP or SNMP?
Monitoring via TCP Here, the availability of the configured device is calculated based on the successful socket connection between the OpManager server and the TCP port of the monitored device. TCP based availability monitoring is most suitable for ...
How to change monitoring Interval of the devices in OpManager.
Monitoring interval can be configured in bulk for devices belonging to a particular category or for random devices. This can be performed from Inventory or from the Quick Configuration Wizard Inventory From the Inventory, you can choose multiple ...
Configuring OAuth authentication in OpManager with Google
OAuth is a secure authentication method that uses an authentication token instead of a password to connect your application to your user account. Using OAuth, resource owners can configure permissions separately for each client requesting access to ...
Configuring OAuth authentication in OpManager with Microsoft
OAuth is a secure authentication method that uses an authentication token instead of a password to connect your application to your user account. Using OAuth, resource owners can configure permissions separately for each client requesting access to ...
Configuring SAML authentication settings in OpManager for OneLogin
Listed below are the steps to configure SAML authentication in OpManager (SP) for OneLogin (IdP) with Single Sign-On. Open OneLogin and navigate to Applications tab. Use the search bar and select SAML Custom Connector (Advanced). Open Configuration ...
Configuring SAML authentication settings in OpManager for JumpCloud
Listed below are the steps to configure SAML authentication in OpManager (SP) for JumpCloud (IdP) with Single Sign-On. Login to JumpCloud and click on SSO (under User Management) in the left side menu. Click on the 'Add' symbol, adjacent to the left ...
Configuring SAML authentication settings in OpManager for Azure
Listed below are the steps to configure SAML authentication in OpManager (SP) for Azure (IdP) with Single Sign-On. Login to your Azure account. Expand the menu on the left hand side, and select Azure Active Directory. Click on Enterprise ...
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