Steps to be followed: 1. Stop the OpManager. 2. Extract the attached file(opm_service.zip) in the <OpManager_home>\bin directory. It will add below 3 files in <OpManager_home>\bin directory a. ...
If NetFlow Plug-in is not started after fresh install, we require the below information to narrow down to find the sollution. Name of the exe file that the NetFlow plug-in was installed. (32 bit or 64 bit) Version and build number of Opmanager: you ...
Issue: PortValue is : 9996 Check for NetFlow Port with value :9996 PortCheckerUtil.checkPorts :9996 Starting Server from location: /opt/ManageEngine/NetFlow This evaluation copy is valid for 29 days Trying to start PostgresSQL server failed Problem ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...