Forgot Password: The Forgot Password option in the login page can be used to reset the password. Make sure the Mail Server Settings and User's email ID are configured. The auto generated password will be sent to the email ID entered as the User's ...
1. Open the Management Studio on the MSSQL server 2. Select the netFlow database. Right click on netflow database and click on New Query 3. Execute the following query update AaaPassword set PASSWORD='Ok6/FqR5WtJY5UCLrnvjQQ==', SALT='12345678' from ...
Kindly follow steps as given below to reset the password. Note : Make sure that NetFlow Analyzer Service is running before following the below steps 1. Open a command prompt 2. Go to the <NETFLOW_HOME>\pgsql\bin directory 3. Type For Windows : ...
Kindly follow steps as given below to reset the password. Please note that the NetFlow Analyzer Server is running before doing the below steps. 1. Open a command prompt 2. Go to the <NETFLOW_HOME>\mysql\bin directory 3. Type For Windows : mysql ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...