Reset Password
NFA and NCM 12 Default Admin password Reset_postgres Database
Forgot Password: The Forgot Password option in the login page can be used to reset the password. Make sure the Mail Server Settings and User's email ID are configured. The auto generated password will be sent to the email ID entered as the User's ...Admin Password Reset for NetFlow Analzer with database MSSQL till build 11001
1. Open the Management Studio on the MSSQL server 2. Select the netFlow database. Right click on netflow database and click on New Query 3. Execute the following query update AaaPassword set PASSWORD='Ok6/FqR5WtJY5UCLrnvjQQ==', SALT='12345678' from ...NFA Password reset for pgsql database till version 11001
Kindly follow steps as given below to reset the password. Note : Make sure that NetFlow Analyzer Service is running before following the below steps 1. Open a command prompt 2. Go to the <NETFLOW_HOME>\pgsql\bin directory 3. Type For Windows : ...NFA Password Reset steps for Mysql database till version 10250
Kindly follow steps as given below to reset the password. Please note that the NetFlow Analyzer Server is running before doing the below steps. 1. Open a command prompt 2. Go to the <NETFLOW_HOME>\mysql\bin directory 3. Type For Windows : mysql ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...