Linux
UnknownHostException: addr is of illegal length
Thank you for writing to us. Please follow the below steps and check on the issue: 1. Stop the NetFlow Analyzer service. 2. Edit the /etc/hosts entries as below 127.0.0.1 localhost ncm-test //where ncm-test is a machine name {Serever ...Steps to resolve to "Too many open files" in Linux
Please follow the below steps to resolve the issue with "Too many open files" issue in Linux. Follow below given steps: 1. Stop the NetFlow Analyzer service. 2. Please visit the link given below for the steps to increase the open files in the Linux ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro