NOTE: Make sure you have taken the complete NetFlow Analyzer directory backup for all the collectors and Central before you proceed with the upgrade. 1- Stop the NetFlow Analyzer service on Central Server(Collector service should be running). 2- ...
You can follow the below steps to sync the configuration between central and collector. In the collector UI, change the URL on the address bar as follows to sync the config http://abc:8080/netflow/jspui/syncAllCSConfig.jsp eg: ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...