Analytics Plus | Sync Error

Sync error
Initial Sync Failed Between ServiceDesk Plus Cloud and AnalyticsPlus Cloud due to Custom Field Names
Issue The initial synchronization between ServiceDesk Plus Cloud and AnalyticsPlus Cloud failed because custom field names in ServiceDesk Plus contained backslashes (\). Error screenshot for reference Cause This is due to a limitation in the SDPOD ...
Unable to integrate ServiceDesk Plus with Analytics Plus after applying SSL
Note: This problem occurs only with self signed certificates in Analytics Plus. Issue: [10:23:16:526]|[09-05-2016]|[SYSERR]|[INFO]|[68]|: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...

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