Performance
Slowness in accessing dashboards after an upgrade to 4000
Analysis: CPU spikes to 100% and the pgsql.exe processes consuming more memory. The phantom server which used to generate the snapshots for all the reports is enabled by default after the upgrade. This process creates load and causes the performance ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
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