Firewall Analyzer | Device Rule | Knowledge Base

• Device Rule

• Sophos XG API - Troubleshoot Dcoument

  How to enable API: Go to Authentication > Users to create a new user for the API call. The user type will need to be Administrator and its profile will require read/write permissions. This API user is optional, its purpose is to lock the user down to ...

• Cisco Firepower - Device Rule Issues Troubleshooting Tips

  Case 1: Device rule add failed because of read-only user credentials. How to confirm: Method 1: Please login device using putty console, Copy and paste below commands in putty console: show access-list show running-config show startup-config If those ...

• Checkpoint Device rule - Troubleshooting Tips

  API - failed case analyze: Download curl tool and extract the downloaded zip file in FWA installed machine (https://curl.haxx.se/download.html) - (only for Windows machine, curl tool by default bundled in linux machines) Go to "AMD64" folder in ...

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• Popular Articles

• Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)

  Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...

• How to build a test environment for ServiceDesk Plus

  Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...

• Data flow and ports used in Password Manager Pro

  List of ports used in Password Manager Pro

• How to reset administrator password in ServiceDesk Plus.

  1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed.   If the database is MSSQL, go to the SQL Management Studio, go to ...

• How to migrate ServiceDesk Plus from one server to another

  Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...