FAQ
SSL Troubleshooting Tips
This section helps you troubleshoot SSL server certificate–related issues that you might encounter in the product console. 1. Blocked Content Description: This problem arises when the product console is configured to use HTTPS under connection ...
How to add Sectrio Threat Intelligence as threat feed manager in EventLog Analyzer?
Objective It is essential to have multiple threat feed managers integrated with a SIEM solution to detect the threats in the production environment. This article focuses on how to add Sectrio Threat Intelligence as a threat feed manager in EventLog ...
How to estimate bandwidth requirements for EventLog Analyzer deployment
Objective Understanding bandwidth requirements is essential for effective deployment and performance tuning of EventLog Analyzer. Bandwidth usage varies based on how logs are collected (agent-based vs. agentless), the EPS rate, and client-server ...
How to upload the product logs to ManageEngine EventLog Analyzer support portal
Objective This article will offer step by step instructions to collect logs and share them with support for log analysis. Prerequisites UI mode: Need access to the EventLog Analyzer console as an admin. Need access to the EventLog Analyzer server (if ...
How to reset the default admin password?
Steps to reset the default admin password: Remote login to the EventLog Analyzer Server. Open a command prompt with admin privileges. Navigate to <Dir>:\ManageEngine\EventLog Analyzer\troubleshooting Execute the following command to reset the super ...
What are the steps for EventLog Analyzer instance migration from one server to another?
Stop EventLog Analyzer service (Start --> Run --> type services.msc ---> Stop "ManageEngine EventLog Analyzer"). Open the command prompt and navigate to <Installation Folder>EventLog Analyzer\bin and execute the below commands: Shutdown.bat, ...
What to do if the component inside Log360 is not loading?
Troubleshooting Steps: Please ensure that the connection is proper, if in case of a connection issue, the components will not load within Log360. Local Integration: It is less likely to be a connection issue, in case of local integration, because ...
Changing the location of Elasticsearch index data
Follow the steps below to move the log indices to a different location: Stop the EventLog Analyzer service. Open the command prompt with admin privileges. Navigate to <dir>:\ManageEngine\elasticsearch\ES\bin and execute stopES.bat. Make a backup of ...
How to deploy EventLog Analyzer as a service?
EventLog Analyzer as a service can be deployed in two ways: Via the command prompt: Establish a remote connection with the server where EventLog Analyzer is installed. Open the command prompt with Admin privileges. Navigate to ...
Understanding your log management solution
Key log terminologies When managing logs, there are terminologies that will help you make the most of the product in hand. Following are the list of such terms and their definitions as used in EventLog Analyzer. Agentless and agent-based log ...
Introduction to EventLog Analyzer
What is log management? An enterprise network consists of different entities—perimeter devices, workstations, servers, applications, and more. Each entity records every activity that unfolds within it in the form of logs. These logs hold information ...