Application
Offline Logs Management
How to: change the Archive (Offline Logs) Location - Applicable for Builds <= 12203 Log on to the EventLog Analyzer UI. Go to Settings Tab ⇾ Admin settings ⇾ Manage Archives ⇾ Settings (right-top corner) Update the new Archive location ⇾ click on ...Efficient Solutions for Disk Space Management
Please gather the below details to narrow down the root cause of the issue: Build number: If the EventLog Analyzer GUI is accessible, log onto the GUI, click on ? at the right-top corner, and check the build number. If the EventLog Analyzer GUI is ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro