ZOHO Reports - Analytics Plus Sync issue
Description:
The issue is because of the API call limit exceeding.
Error Trace on the logs:
ServerException (HttpStatusCode 400 Error Code: 6045 , Action: GETDATABASENAME, Message: API request could not be processed. The number of requests received from your account at a specific time interval has exceeded the allowed limits. Please moderate your requests count and try after some time.)|
Resolution:
Download and extract the 1.fjar file from the attached and place the same under ManageEngine/Servicedesk Plus MSP/Fixes.
Note: If you do not have a Fixes folder, please create it. (Ensure F caps in Fixes).
3. Once this is done, please restart the application service and Login using an Administrator.
4. Try the sync now and check if the issue is fixed
New to ADSelfService Plus?
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