ZOHO ASSIST - Proxy Details
By default, the application gets the proxy details from the
browser (IE or Firefox). He he/she wants to make any changes to the proxy, they can change it in the browser settings.
If the application could
not grab the proxy information from the browser, The application will
pop-up a dialog box to enter the proxy details manually.
New to ADSelfService Plus?
Related Articles
Issue related with Zoho Assist
Hi Team, Customer may report an issue related with Zoho assist where when they initiate the remote session within the request by choosing Remote Control -> Across Network. It will through an error as shown below. We would have to change the URL from ...
ZOHO assist integration FAQ's
1) ZOHO Assist not working or unable to send emails or exception throws while initiating the session - Users who purchased ZOHO Assist needs to sign up to the https://assist.zoho.com/ with the registered user Email to make the integration work. - ...
ZOHO Reports - Authentication issue Handling - GRID movement
Recently we are facing issues if user saves the Zoho reports configuration page after entering email ID and AT key it throws authentication failure even though the email and AT key is correct. It happens as the registered login is in different grid ...
Query to retrieve the active and expired CPH contracts details
Tested in: 14620, 14610 and 14306 Query 1: To return the Active CPH contracts details: select ad.org_name "Account", ad.org_name "Account", sp.serviceplanname "Service Plan", ac.CONTRACTNO "Contract No", longtodate(ac.startdate) "Contract Start ...
Inputs required for Analytics Plus or Zoho Analytics sync issue
1. Recreate the issue by saving the page under Admin->Advanced Analytics Plus configuration from the user interface. 2. Zip the complete Zreports folder present under ManageEngine\ServiceDeskPlus MSP. 3. Also zip the complete logs folder present ...