Zia Prediction Shows Rejected Due to Signature Content
Issue:
Zia Approval prediction is not working when the prediction query has signature in it.
Fix:
The proper approval comment and the signature has new line character(\n) in between them. So splitting the content into two and predicting the first content again (Approved) thereby, filtering the signature.
Support Ticket Reference:
Compatible SDP Version:
13005 - 13008
Note:
This fix is to troubleshoot this particular case. Please contact the developer team before sharing the fix to customers
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