(Windows) Why nmap not works / IPAM Subnet scan not completed
Take Screenshots/Output for all the below commands for troubleshooting in case of failure
Older version of third party packages(From other network
products/Snipper tools) was installed. For ex:- winpcap(Windows packet
While installation, third party files where not installed due to
permissions since we are trying to install in silent mode.
Nmap hangs in
services.msc not able to kill the task. This case is occurs due to customer machine already had customized Nmap from other
Cross check with this solution first: https://deskportal.zoho.com/portal/manageengine/kb/articles/windows-machine-ipam-showing-incorrect-ip-status-or-not-showing-partially-showing-the-ipaddresses-in-subnets
Copy the Nmap path (Path for ex:-
F:\Installation\OpManager\Nmap;) and set in environment variables, Restart the machine to kill all existing process in task manager.
Check the reported issue.
If All the above scenario's not helps then, follow the steps below.
Go to <Installation_Folder>/Nmap/
IMPORTANT :: Remove all files and folders except Xml folder
IMPORTANT :: Install it under <Installation_Folder>/Nmap/ directory.
Restart the server machine
Clear the logs folder
check for the reported issue by scanning the subnets. If the issue
continues, please follow the below KB and get back to us along with
screenshots, outputs & logs
(Linux) Why Nmap not works / Subnets in IPAM not scanned
Take Screenshots/Output for all the below commands for troubleshooting and giving solution asap Scenario 1 : If nmap not works in linux machine, We have to change mode to executable. Resolution: Go to OpManager/Nmap directory via terminal. Exceute ...
(Windows Machine) IPAM not showing/partially showing the ipaddresses in subnets
Hi, Go to -> Installation Folder --> \Nmap\ Install the "npcap-xxx-oem" file if it is not installed already Install the "vcredist_x86" file if it is not installed already Install the "vcredist2008_x86" file if it is not installed already Now go to ...
Subnet scan stuck in older version in 80014
Hi, Replace the below jar under lib/ directory and check the issue https://uploads.zohocorp.com/Internal_Useruploads/OpUtils/o_1bp8vd63v1n9ungq3fa1i48111g1/AdventNetOpUtils_4104475_Subnet_Scan_Stuck_Issue.zip
OpUtils - DNS Not resolved across the ipam/spm
By Design, OpUtils will query the DNS Server to get the DNS Names for the IP Addresses. Please follow the below steps and check the reported issue. Solution 1: 1. Add your DNS server(s) from Settings > OpUtils > IPAM > General (Ignore if it is ...
(Windows Machine) IPAM - IPaddress shows incorrect ip status
Ask him to follow the steps below and get output for the IP Address is up, but OpUtils noted as Down. Copy the attached txt file to OpManager_Insall_Dir/bin directory. Rename the file to IPAMWalk.bat Open a command prompt and change directory to ...