Why am I getting "MQRC_UNKNOWN_CHANNEL_NAME" error when I try to add IBM MQ monitor ?

Why am I getting "MQRC_UNKNOWN_CHANNEL_NAME" error when I try to add IBM MQ monitor ?

This error occurs when the channel name provided while adding the monitor is wrong or the user doesn't have permission to access the channel.
  1. Make sure you have provided the channel name in exact case.
  2. Make sure that the user you have provided has the permission to access the channel.
Refer the following IBM documentation for more details :
  1. MQRC_UNKNOWN_CHANNEL_NAME
  2. Forum
  3. Support page
  4. Channel authentication

If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.