While adding a new monitor, it says "Unable to get the Interface details. The IPAddress of the given system is .."

While adding a new monitor, it says "Unable to get the Interface details. The IPAddress of the given system is .."

This is because the IP address of the system returned by the SNMP Agent is wrong.

Solution:

  • Stop Applications Manager

  • Go to <Applications Manager Home>/working/conf> directory & take a backup of the seed.conf file

  • Edit the seed.file present there using WordPad or vi editor, change <ENABLE_SNMP_DISCOVERY="true"> entry to <ENABLE_SNMP_DISCOVERY="false">

  • ‚ÄčRestart the Applications Manager and add the monitor again.