When I try to add the Websphere server, it gave the error message "service is not running" and the monitor is not added.

When I try to add the Websphere server, it gave the error message "service is not running" and the monitor is not added.

  • When Global Security is enabled the default transport port may be disabled, please check the same in the following location and enable it : From administration console navigate to Application servers > <server name> >Communications >Ports> WC_defaulthost>
  • For WC_defaulthost, click on "View associated transports" link then click on WCInboundDefault and make sure it is enabled. If it is not enabled please enable it and restart the websphere server.
  • Also check if transport port of APPserver where Perfservlet is installed is accessible from the browser. Try adding the monitor again.

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