What do I do if my web server crashed after installing PHP agent ?
Stop the agent and send the logs to appmanager-support@manageengine.com.
In order to stop linux agent :
Login as root with command <sudo -s> and enter password.
Navigate to zpa/bin directory and execute command <sh run.sh stop>
In order to stop windows agent :
- Stop the "APM Insight PHP Agent" windows service in services.msc
New to ADSelfService Plus?
Related Articles
How to install the APM Insight PHP Agent in an Azure Web App?
Follow these steps to install and configure the APM Insight PHP Agent in an Azure Web App. Step 1: Create a deployment script Navigate to the directory /home/apm/ (create it if it doesn’t exist). Create a new shell script named apm-phpagent-deploy.sh ...PHP Monitor Troubleshooting
PHP Monitor Errors and Troubleshooting Guide Check if the phpstats.php file in the webserver's document root. Ensure there are no modifications done in phpstats.php file Check if the given PHP path is correct. Retry with the "SSL is enabled" option ...Troubleshooting steps if you don't see any data after installing the PHP agent
Problem statement: After installing the APM Insight PHP agent, you may encounter a situation where no data is displayed in the AppManager Console. Troubleshooting steps: 1. Ensure that both the APM Insight PHP agent and the AppManagerDataExporter ...How to upgrade PHP Agent
PHP Agent version below 3.2.2 Manual upgrade from user terminal: Whenever a new version of the agent goes live, it will be listed in the APM Insight Download page. The latest agent can also be downloaded from the Applications Manager web client, from ...How to deploy the PHP agent in a Kubernetes environment?
The PHP agent (only PHP agent version 7.0 and above) can be deployed in a Kubernetes environment using either of the following methods. To avoid using the license key, Application Name, and host in the deployment files, you can also store them in a ...