What do I do if my web server crashed after installing PHP agent ?
Stop the agent and send the logs to appmanager-support@manageengine.com.
In order to stop linux agent :
Login as root with command <sudo -s> and enter password.
Navigate to zpa/bin directory and execute command <sh run.sh stop>
In order to stop windows agent :
- Stop the "APM Insight PHP Agent" windows service in services.msc
New to ADSelfService Plus?
Related Articles
Troubleshooting steps if you don't see any data after installing the PHP agent
Problem statement: After installing the APM Insight PHP agent, you may encounter a situation where no data is displayed in the AppManager Console. Troubleshooting steps: 1. Ensure that both the APM Insight PHP agent and the AppManagerDataExporter ...How to upgrade PHP Agent
PHP Agent version below 3.2.2 Manual upgrade from user terminal: Whenever a new version of the agent goes live, it will be listed in the APM Insight Download page. The latest agent can also be downloaded from the Applications Manager web client, from ...Reconfigure APM Insight PHP agent after PHP version upgrade
If you have upgraded your PHP version and face problems in monitoring after the upgrade, here's how you can resolve it.In general, APM Insight PHP agent registers with the PHP version present in the server at the time of installation.So when you ...How to deploy the PHP agent in a Kubernetes environment?
The PHP agent (only PHP agent version 7.0 and above) can be deployed in a Kubernetes environment using either of the following methods. To avoid using the license key, Application Name, and host in the deployment files, you can also store them in a ...Customize URL names using PHP agent API
With APM Insight PHP agent, you can customize URL names for your web transactions. Here's how you can do it: Open the PHP script of the transaction for which you want to customize the URL. Add the following snippet in any part of the PHP script <?php ...