Login to the application with the current Super Admin credentials. In a separate tab of the browser open the link: https://mail.zoho.com/cpanel/index.do Click ‘ User Details’ on the Left Hand Side Click on the name of the user whose details you want ...
Please follow the below steps, Login as the administrator. Then open a new tab and visit the following url: https://mail.zoho.com/cpanel/index.do Click on User Details to view the users list. Under the status field next to the user name, check ...
You need to configure the Spam Filter Settings in the Mail Server settings to exclude certain emails from being created as tickets. Please goto Setup-->Mail Settings-->Spam Filter. Define a rule on selecting Criteria from the drop down list and ...
ServiceDesk Plus Cloud Add-On is available for Outlook (Cloud version) and Exchange 2016 and 2019 (On-premises version). It is a free add-in, supported in Office 365 web-access and in the installed client as well. You can get the add-in from ...
The following are the possible causes you are not able to import users into the application Error: Invalid username or Password: In the username field you need to provide the distinguished name of the administrator. e.g., ...