VPAT document for ServiceDesk Plus

VPAT document for ServiceDesk Plus

VPAT document for ServiceDesk Plus

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                    • How to redirect ServiceDesk Plus URL from HTTP to HTTPS

                      Follow the steps given below to set up the redirection from HTTP to HTTPS, For version 9.4 and above Step 1: Go to the below location and open the file 'server.xml' with a word pad and add the below entry in the file as shown in the image. ...
                    • Host ServiceDesk Plus on the Internet

                      In order to make ServiceDesk Plus available for users on Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus is installed on a server in the ...
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                      This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation.  This script can be configured under Request Custom Menu if the ...
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                      Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...
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                      Open a command prompt window in the elevated mode (run as administrator) and change directory to             cmd> [SDP-Home]\bin [SDP-Home] here, is assumed to be ServiceDesk home directory (\ManageEngine\Servicedesk\bin) Start the server from the ...