UpdateManager show service pack size as 0

UpdateManager show service pack size as 0

Please follow the below steps and check on the issue:


Download and uzip the UpdMgr folder from the below link, it contains UpdMgr.bat file and follow the steps and check on the issue:

https://uploads.zohocorp.com/Internal_Useruploads/dnd/NetFlow_Analyzer/o_1a6oovnir10h315mmn0ahur145b1/UpdMgr.zip

1. Stop the OpManager service.

2. Navigate to <OpManager\NetFlow\bin> for NetFlow Plugin or <
NetFlow\bin> for NetFlow Analyzer standalone version, replace the downloaded file.

3. Open Command prompt as Administrator and execute  UpdateManager.bat from the location
<OpManager\NetFlow\bin> for NetFlow Plugin or <NetFlow\bin> for NetFlow Analyzer standalone version and proceed with the upgrade steps.