Update Task description with Request description.

Update Task description with Request description.

Requirement:
Copy the request description content to all the associated task description.

Usecase:
When a task is triggered from a request, it should contain the request description in the description of the task. This will enable task technician to quickly view the request information in the task.

Steps to follow:
  1. Goto Admin > Task Custom Functions > Global function > New > Paste the content from the attachment  1. Global function_5.txt  and save it with a name.
  2. Update the URL and integration key in the script. 
    1. You can get the integration key under Admin > Integrations > Integration Key > New
    2. Please use an integration key with admin privilege, as there wont be any role related permission issues. 

    4. Update the integration key in the global function.
  3. Go to Admin --> Task Custom Functions. Create a new function.
    1. Refer to the attached script. (updateTaskDescription_withRequestDescription.txt.)
    2. Update the global function count in the script as per your instance.
  4. Configure Task custom trigger as in the below screenshot.




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