Update Request with another Group when the request is approved - Deluge
Use case:
Assume a requester is requesting for a gadget asset and it requires approval from their managers. This ticket needs to be moved to "Asset" group only when the ticket gets approved. Depending on the availability of the requested gadget, the requester will be provided with it.
Refer to this post for Python equivalent: https://pitstop.manageengine.com/portal/en/kb/articles/update-request-with-another-group-when-the-request-is-approved
Steps to configure:
1. Download the attached scripts. Copy the contents into Request custom functions.
(Update the SDP configurations details in the global function)
3. Goto Admin > Request Custom Function > Custom Function > New > Paste the update_group.txt content and save it with a name
4. Configure the created custom function in a custom trigger to get executed when the request is approved.
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