Unable to open update manager

Unable to open update manager

Issue:

When updatemgr.bat command is executed the pop up does not appear

Cause:
This issue might occur due to the space insufficiency. Hence we need to decrease the space.

Workaround:

1. Go to  ManageEngine\service1msp\bin\scripts, take a copy of UpdMgr.bat
2. Edit updmgr.bat file and then reduce the memory value from 2512 to 1256 and save. Please refer below and make changes

"%JAVA_HOME%\bin\java" -Xmx1256m  %JAVA_OPTS% -Dtier-type=BE -Djava.library.path=.\lib\native -Dtier-id=BE1 com.adventnet.tools.update.installer.UpdateManager -u conf %*
cd bin
​
3. Now invoke the command.


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