Update Dependent Tasks

Update Dependent Tasks

Requirement:
Closing the parent task should update the child task's status to "In Progress," assign the same owner as the parent task, and also notify the task owner.

Steps to follow:
  1. Goto Admin > Developer Space > Global function > New > Paste the content from the attachment  Global function_4.txt  and save it with a name.
  2. Update the URL and integration key in the script. 
    1. You can get the integration key under Admin > Integrations > Integration Key > New
    2. Please use an integration key with admin privilege, as there wont be any role related permission issues. 

    3. Update the integration key in the global function.

  3. Go to Admin > Developer Space > Task Custom Functions. Create a new function.
    1. Refer to the attached script. (updateStatusTechInDependentTasks.txt.)
    2. Update the global function count in the script as per your instance.
  4. Configure Task custom trigger to get executed on every task being cancelled with "Module" as "Request".




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