Update Change Additional Field with Custom Change ID
Requirement
Each organization may follow a different Change ID format. In the current system, replacing the default Change ID is not supported. However, a custom Change ID can be generated and stored in a Change Additional Field.
Custom Format
Examples of supported custom formats:
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2023-05-22-1(Year-Month-Date-Change ID) -
CHG-1267
Configuration Steps
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Navigate to Admin → Change Additional Fields >Create a Single Line Change Additional Field.
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Add the newly created additional field to all available Change templates.
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Go to Admin → Developer Space → Change Custom Function.
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Copy and paste the attached script, then save it with an appropriate name.
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Configure the script in a Custom Trigger and ensure it is executed whenever a new Change is created.
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