Unsupported major.minor version 52.0 error post upgrade

Unsupported major.minor version 52.0 error post upgrade

Issue:

After 11.0 (from 8.1 to 11..0) successful upgrade, application does not start due to renaming of JRE folder not happening automatically.

Exception in thread "main" java.lang.
UnsupportedClassVersionError
: com/adventnet/servicedesk/server/utils/SDResourceCheck : Unsupported major.minor version 52.0
        at java.lang.ClassLoader.defineClass1(Native Method)

Fix:

Manually rename the JRE to JRE_OLD and JRE_NEW to JRE.

Start the application now and check, it should work.

                  New to ADSelfService Plus?

                    • Related Articles

                    • Application startup issue due to mismatch in java

                      A startup issue after the upgrade to the version 14.3 Error message: "Application startup halted due to mismatch in java". Issue: After a JRE upgrade, typically, if the "jre_old" folder exists, it will be deleted. Then, the "jre" folder will be ...
                    • Error - Sanity Failed - Upgrade from 8121 to 11

                      While upgrading from 8121 to 11, after executing Updatemanager.bat and if the update fails, You need to check the Updatemanager logs in the path < Support Center Plus Application path -> Server-> Default-> Logs > .  And if you find the below ...
                    • Troubleshooting PostgreSQL Upgrade & Startup Issues

                      When troubleshooting PostgreSQL issues, we are currently identifying the generic trace, but we missed identifying the absolute cause of that issue and following the workaround, provided. Most of those issues have their own workaround in our KBs with ...
                    • Installation and Startup Failure of Postgres Database in some Linux Distributions

                      Log Traces Jul 27, 2023 6:24:49 PM [SYSOUT] [INFO] : /home/sdpuser/ManageEngine/ServiceDesk/pgsql/bin/psql: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory Root Cause libtinfo.so is a ...
                    • Linux - Startup issue

                      System Halted error message during startup (Fresh installation)  Error Trace : [16:36:59:243]|[04-15-2021]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|[1]: ErrorStream ::: /opt/MSP/ServiceDeskPlus-MSP/pgsql/bin/psql: error ...