Unable to see Create Database Icons
Issue: When Analytics Plus Professional edition is rebranded, the Create Database Icons on the home page disappears.
Build: 2905 or less
Solution: Though the identified issue is resolved in the latest builds 2906 or above, we need to perform a minor configuration change in order to fix it in the older affected build of Analytics Plus. Please follow the below steps to resolve it.
- Stop Analytics Plus Services
- Using Wordpad (open as Administrator) open the file <Analytics Plus Home>/reports/conf/domain/zrdomain.properties
- Find the entry IS_REBRANDED=TRUE
- Modify the entry as IS_REBRANDED=false
- Save the file and restart the Analytics Plus service
The above step will retain the rebranding done, but will fix the problem faced with icons on homepage.
New to ADSelfService Plus?
Related Articles
Unable to Connect to the Postgres SQL Database from Command Prompt
Issue : Unable to Connect to the Postgres SQL Database from Command Prompt Error : Analysis : IPv6 local connections are commented in <AnalyticsPlus home>\pgsql\data\pg_hba.conf file Solution : Open the file using notepad or wordpad as administrator ...
Unable to connect to MSSQL database
Issue: While trying to MSSQL database, I get the following error message "Problem in connecting to your database server. Check your connection settings and try again. Would you like to report this error to our support team?" Cause: The TCP/IP ...
How to connect to Analytics Plus database
This article will help you with the steps to connect to Analytics Plus database(Postgres) Note: Analytics Plus is bundled with Postgres and it cannot be changed to any other database due to reliability and chart rendering. Steps for Windows: 1. Open ...
License management page does not load as expected (due to license violation)
Issue: After license violation, the user will be unable to access the license management page. Identified it as a bug in the product (3950) (During License violation, the page will keep on loading without any response. This is due to some ...
Unable to Integrate with Jira
Issue: The authentication fails while we try to integrate with the Jira Error trace: #ERROR: Unable to obtain request token. Please check Jira Server Url and application link created properly and try again.]','ZDBException:JIRA_RT_ERR at ...