Related Articles
Scan related FAQ's and Troubleshooting Procedures
For detailed configuration steps, please refer to our help guide. 1. What are the prerequisites for adding a probe? Here are the prerequisites for adding a probe: Operating System: Windows Server 2008 or higher, Windows 7 or higher. Dependent ...
Scan-to-Create Requests: Designing Barcodes and QR Codes for Assets
An Organization uses a wide range of assets — from personal devices like laptops and desktops to shared resources like printers, docking stations, projectors, and monitors. When any of these assets stop working, the traditional method of reporting — ...
Microsoft Intune - FAQ's
Helpguide --> https://help.sdpondemand.com/microsoft-intune-integration https://help.sdpondemand.com/microsoft-intune-devices What are the possible Causes of Assets Not Syncing into ServiceDesk Plus Cloud from Microsoft Intune After Enabling the ...
Probe issue
Basic Requirements There are few basic requirements for the probe to successfully scan workstations. Please make sure that the below given requirements are met for each of the target workstations. Windows Machines Remote Registry service must be ...
Asset Management FAQ's
For detailed configuration steps, please refer to our help guide. 1. How can I verify the number of consumed asset license counts, and will this include non-IT assets? You can navigate to Home → Dashboard → Asset Dashboard to find the Asset Summary ...