Unable to save attachment path in Self Service Portal

Unable to save attachment path in Self Service Portal


Please make sure that the file attachment path exists/available


1. Ensure the attachment path is correct, check the spellings and slahes
2. If the location is a network drive, ensure it is accessible by specifying the same location in run
3. Open services.msc Manage Engine ServiceDesk service -> properties -> Log On tab -> Set Account Information
    3a. Restart the services
    3b. Try to savt the path
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