Analytics Plus not accessible in iPad

If a customer tries to launch AnalyticsPlus in an iPad, after entering the credentials the screen will be stuck in loading data.

Cause:

The issue occurs as few security changes were not enabled in the URLs used for the Mobile App.

SOLUTION:

Please follow the below steps in the customer setup.

Open the file <AnalyticsPlus_home>/webapps/ROOT/WEB-INF/securityxmls/security-zrop.xml
Search for the string apiscope="mobileapi" and replace them with apiscope="reportsapi"
Search for the string antisamyfilter_mproxy and replace them with antisamyfilter_reports_mail
Restart the services and then try connecting in iPad.