Unable to execute mirrorSetup.bat
Unable to set Java Path used the below command.
Unable to connect to the application
Checklist : Check whether the web interface is accessible from the server? Is the URL accessible? Check if there are any errors? Can you connect to the application using the server's IP address? Are there any errors when you start the application ...
Inputs required for backup issues
Unable to take manual backup or schedule backup Backup is throwing an error Out of memory while taking backup Backup is slow. Inputs required. 1. ...
Issue: Unable to receive the items from certain POs
Issue: While trying to receive the items in certain POs some customers who are on or above build 9412 (AE6204) are getting an error stating: "Unable to receive the items. : Error : No rows found for the table ComponentDefinition in this DataObject". ...
How to invoke mssqlLockStatistics.bat ?
The mssqlLockStatistics.bat file is located under [SDP-Home]\bin folder on the ServiceDesk Plus server. This bat file will catch hold of queries which are blocked in the Database. It will generate 2 files sp_who.html and block.txt. Both these files ...
Unable to start the server. On an error / any of the containers(modules) are failed
Open the serverout0.txt found under [SDP-Home]\server\default\log using any text editor. Search for the word 'Exception'. See if there are any known error pertaining to the environment. The most reported are due to 'Low disk space' in the drive. For ...