Unable to edit the Notification Rule in a different portal when default helpdesk's License is expired
Issue:
A redundant code is throwing an exception at a particular case - when Default Portal is license expired and other Portal Admin is trying to edit one of the Notification Rule.
Fix:
Removed the Redundant code.
Issue ID:
SD-97253
Compatibility:
SDP Build version 11202
New to ADSelfService Plus?
Related Articles
License is Expired / License is invalid
The application will not start if the license is expired / Corrupted. If the error is, Registration period is expired Open the command prompt with Admin privileges (Run it as Administrator) and point to the bin directory of ManageEngine ServiceDesk ...
License agreement
SELECT DISTINCT licenseagreement.agreementnumber "Agreement Number", softwaremanufacturer.NAME "Manufacturer", Longtodate(licenseagreement.acquisitiondate) "Acquisition Date", ...
How to apply renewed license when the existing one expires
The steps have to be carried out from ServiceDesk installed server, Go to Services.msc and stop the ManageEngine ServiceDesk Plus Service, after which open the command prompt with Admin privileges (Run it as Administrator) and point to the bin ...
Create child requests in different portals
Requirement: There are scenarios where two or more ServiceDesk plus portals are used in an organisation for different departments and requests created in one portal must be duplicated in another. This script will help fulfill this requirement. Use ...
Populate requester details in request additional field using business rule - Deluge
This sample script is to populate the requester details in a request additional field. Based on the requester name selected, we can fetch the user additional field information and populate the content in request additional field. Refer to this link ...