Unable to configuring a network drive as attachment path

Unable to configuring a network drive as attachment path

Error

Please make sure that file attachment path exits/available.

Fix

1. Ensure you are able to access the network drive from MSP server with the same location provided in Self Service Portal Settings
2. Open services.msc Manage Engine ServiceDesk MSP service -> properties -> Log On tab -> Set Account Information
3. Restart the services
4. Try to set the path

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