Unable to configuring a network drive as attachment path

Unable to configuring a network drive as attachment path


Please make sure that file attachment path exits/available.


1. Ensure you are able to access the network drive from MSP server with the same location provided in Self Service Portal Settings
2. Open services.msc Manage Engine ServiceDesk MSP service -> properties -> Log On tab -> Set Account Information
3. Restart the services
4. Try to set the path

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