Unable to add or edit account and bill rule in 10.6 builds
Error Trace
[09:46:20:508]|[04-28-2022]|[SYSERR]|[INFO]|[47]: Caused by: org.json.JSONException: JSONObject["udf_fields"] not found.|
Fix
* Stop Servicedeskplus-msp service.
* Navigate to \ManageEngine\ServiceDeskPlus-MSP\conf\entity_conf and take a backup of udf_field.json
* Delete udf_field.json and restart the application service and check if the issue is resolved.
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