Unable to Add Kubernetes Monitor
If you are having trouble adding a Kubernetes monitor in Applications Manager, ensure that the the prerequisites have been met:
- Verify whether you can establish an SSH connection to the Kubernetes server from the APM installed machine. Use the ServerSSHTroubleshoot.bat or sh file located in the <APM_Home>\bin\troubleshooting directory to test the SSH connection.
- Verify that the kubectl is installed on the machine where Kubernetes is installed. (Applications Manager uses kubectl commands to collect data for the Kubernetes monitor).
If these prerequisites have been met and you are still unable to add the Kubernetes monitor, send an email to email@example.com with a screenshot of the "Add Monitor" page after clicking on the Test credentials option along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
New to ADSelfService Plus?
Absence of data in the Pods tab or some tabs in the Kubernetes monitor
To collect data for the Kubernetes Monitor, Applications Manager uses the SSH protocol to connect to the Kubernetes server and execute kubectl commands. However, a timeout issue may occur while collecting data if the environment has a large number of ...
Unable to add MS Office SharePoint monitor
Check if all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#SharePointServer WMI Mode If unable to add the SharePoint ...
Unable to add Exchange Server monitor
Check whether all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#ExchangeServer WMI Mode If unable to add the Exchange ...
Unable to add Active Directory monitor
1. Open command prompt in administrator mode and navigate to <Applications Manager Home>\working\conf\application\scripts directory. 2. Execute the below command replacing hostname, username and password with that of the Active Directory server: ...
JBoss 7 & above : Unable to add monitor
Note : The below troubleshooting steps are for JBoss version 6 EAP, 7 and above. Refer here for lower versions. For JBoss version 7 and above, Applications Manager collects data via JBoss Management Interface. The management URL should be accessible ...