Unable to Access Analytics Plus in 3600/3700
Issue:
You may unable to access Analytics Plus console when your default web server port is set to 443.
It's identified as a bug which would affect both the existing and new users on builds 3600/3700.
Cause:
The builds 3600 and 3700 has an issue with the change in the architecture. The redirection to the authentication module internally has been disconnected due to this change.
Here is a temporary workaround to resolve the issue
1. Download the text file from the attachment.
2. Rename the file as 1.jar and place it under <Analytics Plus home>\lib folder
3. Restart Analytics Plus Services.
New to ADSelfService Plus?
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