Troubleshooting ServiceNow Add-On Integration Error
Problem: The following error pops up while trying to add a ServiceNow instance:
Ensure that the ServiceNow instance is accessible from the AppManager server and the user account has itil, itil_admin and personalize_choices roles assigned.
Service Now Event Integration using Webhook / Rest API Action
Steps to perform in Service Now 1) Login to your ServiceNow Instance(dev*****133.service-now.com) 2) Search for the Rest API Explorer and open it 3) In the Rest API Explorer page choose the Namespace and API Name with the proper API version. For ...
Troubleshooting Bad Request and Internal Server error
Bad Request & Internal Server error When the server of URL cannot understand the request it has received it responds with a Bad request or a malformed syntax error message. If there is an error in processing the request received by the server, it ...
Troubleshooting URL Monitor
Here are few of the common errors you may come across in URL monitor, we have mentioned the steps you can follow to troubleshoot them. General troubleshooting for URL monitor Ensure that the URL is accessible from the server in which Applications ...
Troubleshooting Server error responses
Server error responses Internal Server Error, Bad Gateway, Service Unavailable and Gateway Timeout are the most common server error messages. Seeing any one among these errors generally indicates an issue with the URL's server. Troubleshooting for ...
Troubleshooting SSL Handshake Error
SSL Handshake Error SSL Handshake error occurs when a secure connection cannot be established to the URL added for monitoring. Common reasons for it are wrong SSL protocol version, incompatible ciphers, and invalid/missing client-side certificate. ...