Troubleshooting 'No data Available' in Server Time

Troubleshooting 'No data Available' in Server Time

Check whether you met the requirement
Minimum Requirement :
Windows Vista & Windows 2008

Execute the uptime.vbs file located in <Applications Manager Home>/working/conf/applications/scripts/ directory from command prompt as follows:

For Remote servers,
cscript uptime.vbs <hostname> <username> <password>

For Local servers,
cscript uptime.vbs <hostname>

where hostname, username, and password is the target server's hostname/IP address, username specified for monitoring and password of that user respectively.

Check whether you are able to get the output for the above commands.

Self Help Tools include an option to get the script output directly instead of executing the script in the command prompt. Learn more.


                  New to ADSelfService Plus?

                    • Related Articles

                    • Troubleshooting WinRM errors

                      This KB serves as a guide for troubleshooting errors when using the WinRM mode of data collection. First, ensure that all the following conditions are met: Refer to the below link and check if all the WinRM prerequisites have been completed properly ...
                    • Azure Kubernetes Service(AKS) Troubleshooting FAQs

                      Azure Kubernetes Service (AKS) monitor can be configured only if you have already added a Microsoft Azure monitor in Applications Manager. Ensure that you have met all the prerequisites for the Microsoft Azure monitor before monitoring Azure ...
                    • Troubleshooting errors during data collection in Microsoft 365 monitor (For versions upto v16300)

                      Prerequisites: Ensure that you have met all the prerequisites for the Microsoft 365 monitor. From Applications Manager version 16300 onwards, Microsoft 365 monitor will use Microsoft Graph API as the primary mode of data collection. We have migrated ...
                    • APM Insight monitor is UP, but monitor page doesn't show any data

                      Possible Causes The APM Insight monitor status corresponds to the respective agent folder pointed Java Application status i.e., as long as the Application server is running, the monitor status will be UP. 1. No Transactions Recorded: It is possible ...
                    • Real User Monitor (RUM) - Troubleshooting

                      If the monitor has not polled data for a long time, follow the below steps for troubleshooting. Step 1: Check the RUM Agent configuration Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer this help ...