Check whether you met the requirement
Minimum Requirement :
Windows Vista & Windows 2008
Execute the uptime.vbs file located in <Applications Manager Home>/working/conf/applications/scripts/ directory from command prompt as follows:
For Remote servers,
cscript uptime.vbs <hostname> <username> <password>
For Local servers,
cscript uptime.vbs <hostname>
where hostname, username, and password is the target server's hostname/IP address, username specified for monitoring and password of that user respectively.
Check whether you are able to get the output for the above commands.
Self Help Tools include an option to get the script output directly instead of executing the script in the command prompt.
Learn more.