Method 2
To fix this issue, we have to detach SupportCenter database, after detaching we can delete the transaction log ( .LDF log)
and attach the SupportCenter database back.
The important part in this process of attaching database will be removing the log path.The attaching database configuration window will show the path of the log (.LDF log), we have to remove the log path only then we will be able to attach the database.
Following steps given below, explains in detail about the process of attaching and detaching database.
# Stop the SupportCenter Plus service.
# Connect to the SQL database, take a SQL backup and detach supportcenter database.
# After detaching the database, goto the location where the .LDF log file is located.
Follow the screenshots given below to delete the .LDF log
Eg:-
C:\\Program Files\\Microsoft SQL Server\\MSSQL10.SQLEXPRESS\\MSSQL\\DATA
Delete the "mike_log.LDF" log file
# Import and add the detached SupportCenter database as per the screenshot given below.
# In order to complete SupportCenter database attaching process, remove the .LDF log file path as per the screen shot given below and click OK.
The important part in this process of attaching database will be removing the log path.The attaching database configuration window will show the path of the log (.LDF log), we have to remove the log path only then we will be able to attach the database.
# Restart the SupportCenter Plus service.