To find the 32/64 bit version of SCP

To find the 32/64 bit version of SCP

To find the 32/64 bit version of SCP.

In Windows:

Go to ManageEngine\\Supportcenter\\jre\\bin and execute java.exe -version command.

For Linux:

Go to ManageEngine/Supportcenter/jre/bin and execute ./java -version command.
                New to ADManager Plus?

                  New to ADSelfService Plus?

                    • Related Articles

                    • SCP upgrade from 11.0 to 14.0 prerequisites

                      Before migration to scp version 14 below 2 points has to be done in scp 11027 1. Back up password should not be default i.e SCP123!, it should be updated 2. TLSv1, TLSv1.1 has to be added under the file /home/jre/lib/security/java.security file ( ...
                    • Database migration from MySQL to Postgres/MSSQL in SCP 8.1

                      We no longer support the use of MYSQL as database in SupportCenter Plus. Hence, we request our users to migrate to Postgres (which is in-built) or Microsoft SQL. Please follow the below steps to carry out the database migration: 1. Shutdown the ...
                    • query to find the unapproved contacts -> PGSQL

                      Below is the query to find the unapproved contacts -> PGSQL-> can be used from version 11 SELECT aaauser.User_id AS "User ID", aaauser.first_name "First name", aaauser.last_name "Last name", hd.id "Portal ID", hd.displayname "Portal Name", ...
                    • SCP 11.0 and Jira integration

                      Integration Steps   In SCP 11.0, JIRA administrator credentials and server URL configuration fields will not be available in the Jira.xml file. They must be configured on the current integration page. Follow the below steps to move the integration ...
                    • How to Enable Glowroot in SCP verison 14.0 and above

                      The Glowroot can be enabled in SCP version 14.0 and above versions, by 2 methods: 1.Enable glowroot in run.bat file, if you are starting the application via command prompt >>You need to remove the term "rem" the run.bat file for glowroot and save ...